FAQ
What payment methods do you accept?
We accept major cards and local methods shown at checkout, Availability depends on your location and checkout currency.
How long is delivery?
Within Sweden, parcels typically arrive in 2–3 business days. Within the EU, delivery is usually 4–8 business days (destination-dependent).
How do I track my order?
Use the Order status page (link in your confirmation email/SMS). You may need to verify your email/phone and enter your order number to view live tracking.
What is your return policy?
You have a 14-day right of withdrawal for distance purchases in the EU. You may need to cover return shipping unless we state otherwise.
When will I get my refund?
After we receive and inspect your return, we issue the refund to your original payment method. Banks can take up to 10 business days to post the funds (status may show Pending for up to 2 business days first).
Can't find what your are looking for ?
We’re here to help. Click the chat bubble in the bottom-right corner to message us, or reach us through our Contact Us page.